Creative Furniture Store

Reviews

We recently purchased furniture from Creative Furniture in Fairfield . The process from start to finish was seamless. Our designer, Liubov Shevchenko, had wonderful suggestions for our rooms and guided us in choosing our pieces and fabrics. We felt she really listened to us and understood what our taste and needs were. She made it fun and easy, and we absolutely love everything we got. The delivery team was on time, polite, and neat. They didn’t leave until they were sure I was satisfied with the placement of everything. Our experience with Creative Furniture couldn’t have been better.
about 1 year ago
Wow! We couldn’t be happier with our new furniture from Creative Furniture! We were so fortunate to work with Jimmy Tarrago, design consultant in the Fairfield NJ showroom. Jimmy is an incredibly talented and patient consultant. I have a tendency to change my mind when selecting furniture styles and colors and Jimmy always listened to me and came up with other great options making the entire decision making process much easier for me. We now have an absolutely stunning family room and couldn’t be happier with the help and guidance she provided. We were also impressed with Genesis who scheduled our delivery as she couldn’t have been more friendly and flexible with our schedule. And finally, the two delivery men who carried the furniture into our house on the hottest day of the summer were extremely professional, friendly and happy to make any changes with the rug and furniture placements. All in all, Creative Furniture has exceeded our client expectations and we absolutely love our new and beautiful family room.
about 1 year ago
We went to Creative Furniture in Fairfield NJ. We were moving to Florida and going to furnish our entire house with new furniture. We never shopped in Creative Furniture before but had seen many friends and relatives who had and they had great stuff that really looked great. We were fortunate to be assigned to Scott Ratner, as our sales person and decorator. He is an impressive young man who just knows how to relate to people and read them perfectly. I am a man and while I understand decorating my wife is just more tuned in to it and cares more. Scott knew this without telling her. He guided us through the process step by step. He used floor plans and worked to get us best prices and take advantage of sales. He taught us to coordinate each room with each other. He gave opinions and then let us decide. When we went on a decision that may not have worked out, tactfully he guided us to something else. Never any pressure or judgement. If it seems like he made this a wonderful process because he did. If you are lucky, he will be your person as well. As after thought we had a problem with one piece of furniture. Scott made sure this was taken care of. This process could have been a disaster. We ordered 6 months in advance and furniture was delivered to Florida the day after moving in. They set up and arranged all the furniture perfectly. Many of our neighbors who did not do this process in advance had little or no furniture for 6 Months. Thanks Scott at Creative Furniture.
about 1 year ago
I worked with Jimmy Turrago. His attention to detail, responsiveness to my questions and needs, walking me through the process of furnishing multiple rooms, and sharing his expertise made my purchase well worth it. There were delays with production and we have seen all over the country and world. I have all of my items now and I am very pleased.
about 1 year ago
I have been a “patron” of Creative Furniture for a number of years furnishing a number of homes in New Jersey ( due to changes in residence) and in Boca Raton, FL. In each instance I have been completely satisfied with the selections and particularly with the designers who assisted me. During the last several years I have worked with Jimmy, truly an outstanding professional. My most recent acquisition is no exception.
about 1 year ago
While browsing in Creative Furniture, I was lucky to meet Rachelle Nero. She visited my home and planned my space for me. She is knowledgeable, talented and listens to my comments and my needs. My couches are gorgeous and it was smooth from ordering to delivery. It was a pleasure working with her and I would not hesitate to recommend her. Thank you so much.
about 1 year ago
Rachelle helped us with interior design and gave us a lot of ideas on selecting the living room furniture. She is truly an interior design expert and sales rep. I would highly recommend Creative Furniture.
about 1 year ago
We were looking to furnish our living room and our primary bedroom but did not know how to begin. Luckily we found Rachelle at the Creative Furniture showroom in Creative Furniture NJ. She took both our styles into consideration and gave us some beautiful choices. Her expertise and knowledge were evident throughout the process. We were never pressured into anything and she was able to Incorporate some existing pieces into our new design. Our home looks incredible! We could not be happier with the entire process and the final outcome.
about 1 year ago
We are redecorating our living room. Genrietta was so patient as we went through all of our options including matching our furniture and new paint colors. She has a great eye for colors and knows her products very well. We have purchased furniture from Creative Furniture and know our new furniture will have the highest quality.
about 1 year ago
We got a gorgeous kitchen set (they have a great selection!) from the Fairfield store, the staff was really friendly and helpful. We were about to move into a new home in a month and they were able to coordinate the delivery for right when we moved in, with great communication along the way. This place is top notch, will definitely be back!
over 1 year ago
Hello everyone, I just want to say thank you to Leon and his great team for a huge help as I am refugee from Ukraine. Together with my daughter we just moved to Parsippany, NJ. Leon gladly provided us with all necessary furniture, what is a unbelievable miracle to us. God bless such people!
over 1 year ago
I went today to fairfield location. I met Jimmy i believe he is a store manager. I was looking for a bedroom set for my son and a sofabed for my home. He showed me a sofa-bed for approx $5000 which i thought too much. I said it is little too much for me. I was shocked what he said. He said i should go to Ashley furniture or bobs furniture. I cannot believe this. I will not recommend this place.
over 1 year ago
Unfortunately, we did not have a good experience with Creative Furniture. We purchased a bedroom set in February with a delivery date of mid June. The stitching and alignment of the fabric on the headboard in the set was defective and I asked for them to replace it. No one at the store took accountability of my issue and it took 2 months of follow up with them to finally get a new headboard, only to find the 2nd one is faulty too. This company expects customers to pay in full prior to delivery and then live with damaged goods upon delivery. They do not want to address the issue but are happy to tell you that the furniture is not supposed to be perfect.
over 2 years ago
We had a great experience with Rachel Nero from the Fairfield location. She was a pleasure to work with, not high pressure and gave us a great deal on our beautiful Athena bedroom set. She made sure the delivery happened as estimated! The delivery men were wonderful as well and put a lot of attention in assembling the furniture on-site. Couldn’t be happier!
over 2 years ago
They put The eazy. In Sleazy. First off we loved that sectional and were so excited about our purchase of the floor model. One 7/25/21 We got a call from Jimmi, our sales person, who said there are two units in the warehouse. One was in the configuration we ordered and the other had an extra seat. It was us and another party who purchased the sectional and if one of us didn't want the extra seat then he would have to cancel one of the orders.  I asked him what about the floor model in the store that we inspected and agreed to purchase. I was told he sold that unit to someone else who picked it up from the showroom on 7/24/21. To me this has shady practices written all over it. He then told me that the units in the warehouse were new and not floor models. He thought we would appreciate getting a new unit but of course this wasn't mentioned till after we came to the store with the credit card to receive a refund. I don't know if I actually believe they were new units in your warehouse or other displays models from other stores. After this experience I will most certainly never shop at your store again and wish we never visited it in the first place.
over 2 years ago
We bought a dining table from Creative Furniture and Rachel was very helpful in the suggestions. They took care of the delivery on the desired date.
over 2 years ago
terrible furniture crumbled after a week
over 2 years ago
I came in today to look at some living room furniture with my wife. We priced out a beautiful 3 piece set, that was slightly above budget, but still manageable. The set was very comfortable, the leather was very good quality and the color was adaptable to just about any interior color. Our salesman Jimmy had a very pleasant demeanor and took the time to explain pricing and delivery options. There are some negative reviews regarding delivery, however, I have not scheduled a delivery date yet, so I will inform everyone if I have any future delays.
over 3 years ago
I bought a modern dining table at the Creative Furniture store. Seller Max helped choose a table for my interior. Helped determine the design. Competently told me all the advantages of our selected table. The shop owner Leon is a very good person. During my shopping, he was in the lobby and warmly welcomed me. I was pleased I was very pleased with my choice and service at the Creative Furniture store.
about 5 years ago
When I got to the Creative Furniture shop, I was surprised. There is a large exhibition hall with a very large selection of furniture. Furniture comes in different designs and manufacturers. For a long time I chose what I wanted. Together with the seller Max, we chose a modern coffee table for me. I’ll put him in the living room, we also choose modern chairs. If I decide to change something else at home, then,first of all, I will go to the store Creative furniture.
about 5 years ago
In Creative Furniture I bought a sofa to give it to my mother. The manager Igor placed the order and delivered it directly to her. Mom really liked the sofa. This is very comfortable and folds into a bed. Max knew I’m gifting the sofa and when he was brought it to mother, there was a bow-knot. This is a trifle, but very nice. This is called an individual approach and professionalism!
about 5 years ago
I want to thank the Creative Furniture staff for help. Had a great experience with them. Leon and his team were very responsive and helpful. Also thanks to Max and Jimmy who even helped to pack all the German furniture I bought. If you need new and modern furniture – this is a store to go. All done professionally and for a good price, too.
over 5 years ago
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